WORK LABS:
ALWAYS THINKING, IT’S WHAT WE DO.
We believe great brands are not accidents. They are the result of disciplined thinking applied over time. At WORK LABS, we combine strategy, creativity, and experience into a single operating system—designed to move brands forward with clarity and purpose.
How We Think
Divergent Thinking
Trivergent™ Thinking
WORK THINKING APPLIED
We apply this thinking across a range of engagements, from focused advisory to full brand creation. Each engagement is designed to meet a brand at its moment of need, not force it into a predefined process.
How We Can Think For You
Flex CBA
Chief brand architect partnership for strategy and creative direction.
Brand Evaluation
Audit brand clarity, market fit, and system performance across channels.
Brand Exploratory
Explore positioning territories and validate the highest-value direction.
Project
Large or small scoped builds across design, content, digital, and launch.
Consulting
Targeted support for high-priority decisions and execution planning.
Retainer
Ongoing strategic and production support with flexible monthly capacity.
Launch A Brand
End-to-end launch support from positioning through rollout assets.
Schedule A Work Session
Fast collaborative working session to define next moves and outputs.
Speaking Engagement
Talks and workshops on brand thinking, creative systems, and execution.
Experience Matters
We’ve had the opportunity to work with many of the strongest brands in the world. That perspective taught us a practical truth: bigger is not always better, and smarter execution usually beats bigger spend.
Brands
Absolut Vodka • Advanced Orthopedic • Alaska Airlines • American Express • Ameritech • AT&T • Best Buy • Blue Cross Blue Shield • BMW • BP • Budweiser • California Tourism • Cartoon Network • Luck Stone • Chronicle Books • CNBC • Coca-Cola • Continental Airlines • Crunch Fitness • Dupont • E* TRADE • Energizer • Ford • Gerber • Gettysburg Foundation • HBO • Hershey’s • JBL • Kellogg’s • KitchenAid • LC King • Magnavox • Michelin • National Radio Bureau • NYNEX • PepsiOne • Playhouse Disney • PNC Bank • Pond’s Institute • Princeton Review • Riggs Bank • Saab • Sears • Seldane • SnagAJob.com • Sprint • Super 8 • Time, Inc • VCU Brandcenter • Virginia Tourism• Etc
WORK began as an agency for agencies. I was able to see behind the scenes of a vast number of marketing firms. What were their best practices, what was productive, and more importantly, what wasn’t. The stories I could tell…if I hadn’t signed NDAs.
Agencies
Angotti Thomas Hedge • Altschiller • Barney • Bates Advertising • Berenter Greenhouse & Webster • Bernhart Advertising • Brand Federation• Carmichael Lynch • Crispin Porter + Bogusky • DeVito/Verdi • Fahlgren • FMC • Grey Worldwide • Hal Riney Atlanta • Hill Holliday • Just Partners • Leo Burnett • Livingston and Keye • Madelbaum Mooney • McKinney & Silver • Merkley Newman Harty • Meyocks & Priebe • Needham New York • NW Ayer • Peter Wong • Publicis USA • Radical Media • Rubin Postaer • Saatchi and Saatchi • Scaros Castleman • The Mom Complex • The Pearlstein Group • Valentine Radford • Widmeyer Communications • Young & Rubicam • Etc.
What We Are Good At
My wife tells me that the my worst job I would be suited for would be a proof reader proofreader for the New Yorker. I also know that I wouldn’t be a very good at mechanic, lawyer, boat captain or professional athlete, but I do know branding.
Innovative Thinking
Brand Strategy
Creative Direction
Craftsmanship
Oversight
Speed / Agility
Our Process
Simple is not the same as easy. We use a five-question framework to bring clarity to complex brand and execution challenges.
Who Are We Talking To?
The Target
What Do We Want To Tell Them?
The Strategy
How Do We Say It?
The Creative
Where Do We Say It?
The Media
Was It Effective?
The Research
Most brands rush to the answers. We focus on asking the right questions first.